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Terms & Conditions

A LEGAL DISCLAIMER

The information on this page is provided for general informational purposes only and does not constitute legal advice. Reds DTF is not a law firm, and no attorney-client relationship is formed by using this website or reading these Terms. You should consult a qualified attorney for advice regarding your specific situation and local laws.

ACCEPTANCE OF TERMS

By accessing our website or placing an order, you confirm that:

  • You are at least 18 years old (or have permission from a legal guardian).

  • You agree to be legally bound by these Terms.

  • You agree to comply with all applicable laws and regulations.

SERVICES & PRODUCTS

Reds DTF provides DTF (Direct-to-Film) printing services, including but not limited to:

  • Custom DTF transfers

  • Gang sheets

  • Printing based on customer-provided artwork

 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

ORDER PROCESSING & TURNAROUND TIME

Standard Turnaround
Turnaround time begins once:

  • Payment is received in full, AND

  • Your artwork is approved/ready to print

Turnaround time estimates are not guaranteed and may change due to:

  • High order volume

  • Equipment maintenance

  • Supply delays

  • Shipping carrier delays

Rush Orders
Rush options (if available) are not guaranteed unless confirmed in writing by Reds DTF.

PRICING & PAYMENTS

All prices are listed in USD unless stated otherwise.

We accept payment through approved payment methods shown at checkout. Orders will not be processed until payment is completed.

We reserve the right to:

  • Update pricing at any time

  • Cancel orders due to pricing errors or system issues

SHIPPING & DELIVERY

Shipping Responsibility
Once an order is handed off to the carrier, delivery timing is the carrier’s responsibility. Reds DTF is not responsible for:

  • Shipping delays

  • Lost packages

  • Carrier damage

  • Incorrect delivery by the carrier

Address Accuracy
Customers are responsible for entering the correct shipping address. If an order is returned due to an incorrect address, the customer may be required to pay for reshipping.

ARTWORK REQUIREMENTS & CUSTOMER RESPONSIBILITY

Customers are responsible for submitting print-ready artwork.

Recommended File Types

  • PNG/JPEG (preferred)

  • PDF

  • CDR/EPS (if available)

Color Differences

Color may vary slightly due to:

  • Monitor/screen differences

  • Printer calibration

  • Material/film variations

COPYRIGHT & INTELLECTUAL PROPERTY

By submitting artwork, you confirm that:

  • You own the design OR have legal permission/license to use it

  • Your artwork does not violate trademarks, copyrights, or other rights

Reds DTF will not be responsible for copyright/trademark violations submitted by customers. You agree to indemnify and hold Reds DTF harmless from any claims related to the artwork you submit.

We reserve the right to refuse orders containing copyrighted/trademarked material.

REFUNDS, RETURNS & REPRINTS

Because DTF printing is custom-made, all sales are final once printing begins.

No Refunds For:

  • Customer artwork errors

  • Wrong sizing requested

  • Color preference differences

  • Buyer’s remorse

  • Incorrect address provided by customer

CONTACT INFORMATION

If you have questions about these Terms & Conditions, contact us:

Reds DTF
Email: info@redsdtf.com

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